Delivery Policy

Subscription Box Delivery Schedule:

• Our subscription boxes are delivered every [2 or 3] months, depending on the subscription plan you've chosen.
• You'll receive your first box shortly after placing your order, and subsequent boxes will be delivered every [2 or 3] months thereafter, as per your selected subscription frequency.

Delivery Timeframe:

• Once your box has been shipped, please allow 1 to 7 days for standard delivery within Australia.

Tracking Information:

• Once your subscription box has been shipped, you'll receive an email notification containing tracking information.
• You can use this tracking information to monitor the status of your delivery and estimate its arrival time.

Shipping Methods:

• We utilize reliable shipping carriers to ensure safe and timely delivery of your subscription box.
• Your box may be delivered via standard shipping.

Shipping Charges:

• Shipping fees for Australian customers are $24.95 for Express service and $14.95 for Standard service.

Address Changes:

• If you need to update your shipping address for future subscription box deliveries, you can do so by accessing your account settings on our website.
• Please ensure to update your address at least [3] days before your next billing date to ensure timely delivery to the correct address.

Missed Deliveries:

• In the event of a missed delivery, please contact our customer support team, and we'll work to resolve the issue promptly.
• If a delivery attempt is unsuccessful, our shipping carrier may leave a notice with further instructions for rescheduling delivery or picking up your package.

If you have any questions or concerns regarding our delivery policy or the status of your subscription box delivery, please don't hesitate to contact our customer support team. We're here to assist you every step of the way!